Markham (Sheffield) Ltd

Product Hire and sales for the concrete and refractory spraying industries.

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Telephone Enquiries 01909 730861

Privacy Policy

This privacy policy sets out how Markham Sheffield uses and protects any information that you give us.  Markham Sheffield is committed to ensuring that your privacy is protected. Personal data is stored securely & internally within our organisation and as an individual you have the right to view, rectify or remove any information at any time free of charge. As an individual you also have the right to erasure – which is the right to be forgotten (have data permanently deleted).

Sharing Information

We do not store sensitive information such as debit/credit card details but we do share necessary information with the likes of sage pay or other payment software in order to process orders and payments. Any outside material or companies we use are all verified and secure.

We will from time to time share information with shipping companies to allow product delivery. We only share necessary information with other organisations if it is in line with the customer’s needs; for example pallet delivery to an address is going to require us to share such data with one of our trusted courier services. Again, all outside companies we use are verified and secure.  On our couriers’ websites we have the option to store customers’ names/addresses/emails to allow quick delivery for regular shipments. We will sometimes use this service if we feel like both ourselves and the individual will benefit from it. If you wish not to have any information stored in this way, please contact us via telephone or email to let us know.

We will only ever share information for legitimate reasons. We may also have to share information if it is for legal reasons or to cooperate with law enforcement.

As a company we do not sell information to third parties.

Sales & Marketing

Any personal data we hold in our system isn’t for any other purpose other than for our own use to ensure we are giving customers the best possible experience for them. Personal information we store includes names, addresses, contact numbers, fax, email s and job positions. We only keep data for as long as it is required and/or for as long as the individual requires us too.

Keeping In touch

We aim to update our data base every 6 months so occasionally we may contact individuals to check information and give them the chance to inform us of any changes. We contact individuals via telephone, email and direct mail.

Social Media

We do not give out any personal information like addresses or bank details over our public social media platforms nor do we encourage any personal information being given to us via social media unless it is done privately. However we do not encourage sensitive-personal information such as bank details to be passed through social media publically or privately. Sometimes we may share profile names for example peoples Facebook names on our Facebook page in line with our competition T&C’s to announce the winners of our regular competitions.

Mailing List

As a company we may send emails out to our data base but give individuals the option to unsubscribe if they wish to do so.

Website

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  To view the list of cookies we collect please visit our website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

 To view or download our privacy policy you can find it on our website. We may change this policy from time to time so you should check regularly to ensure you are happy with the changes.

 

Markham Sheffield Ltd

Registered in England and Wales, Company No. 00488431

Telephone: (01909) 730861

Email: sales@markhampumps.co.uk

Website: www.markham-sheffield.co.uk